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Mississippi 1-Stop

Mississippi1Stop was created to give the general public 1-Stop access to various government services via the Internet.

Frequently Asked Questions

  1. How are MS1STOP.com services valuable?
  2. Is it safe to pay my government fees online?
  3. What is the "Convenience fee" added to my transaction total?
  4. What is the "Handling fee" added to my transaction total?
  5. How can I be sure my payment was received?
  6. Why must I enter my e-mail address on the payment information screen?
  7. What measures has MS1STOP.com taken to assure the security of my transactions?
  8. Why should I use MS1STOP.com to make these payments?
  9. My local government does not accept credit card payments. Can I still use a credit card when I make my payment online through MS1STOP.com?
  10. Do I get a notification of each transaction?
  11. Why do I have three separate charges to my credit card?
  12. Why can't I renew my tag online if it is overdue?
  13. How do I obtain a refund or cancel my transaction?
What makes MS1STOP.com services valuable?

MS1STOP.com services save time! We know how limited the resources of both governments and citizens are in this hectic, technologically accelerated society. We have worked hard to harness that technology for the good of both groups by providing a convenient and safe method of communication between the two. Combining forward-looking technology with the power of the quickly growing Internet, MS1STOP.com saves citizens and governments time and resources by providing a fast, secure, and easy-to-use electronic connection.

Is it safe to pay my government fees online?

MS1STOP.com believes paying government fees online is, in fact, safer than many other methods of payment. Using our system, your personal information is encrypted and secure from beginning to end. We employ multiple forms of security technology to ensure the safety and integrity of your transactions.

What is the "Convenience fee" added to my transaction total?

This fee is not assessed by your government. Mississippi State Law prohibits the tax collector from paying credit or debit card fees. When paying with a credit or debit card, a seperate non-refundable 3% convenience fee will be charged to your card as payment to the credit card company for processing your transaction.

What is the "Handling fee" added to my transaction total?

This fee is not assessed by your government, but is a nominal fee charged to you by MS1STOP.com to cover the cost of making this convenient and safe method of payment available to you.

How can I be sure my payment was received?

After MS1STOP.com has finished processing your payment, you will be directed to a printable confirmation screen that displays the full transaction record including the transaction status and whether it was successful. We recommend that you print this screen and keep it for your records along with the transaction record you receive via email.

Why must I enter my e-mail address?

After MS1STOP.com has processed your transaction, you will receive a copy of the transaction record via e-mail. This is to serve as your final verification that your payment has been received or to notify you if there were problems processing your transaction. MS1STOP.com will use your e-mail address for this purpose, and will not sell or supply your e-mail address or any other personal information as explained in our Privacy Policy.

What measures has MS1STOP.com taken to assure the security of my transactions?

MS1STOP.com uses SSL encryption. SSL, or Secure Sockets Layer, is the highest security available on the Internet for processing credit card payments. Nearly all modern Web browsers, including Mozilla Firefox, Apple Safari, Opera and Microsoft Internet Explorer support SSL.

Why should I use MS1STOP.com to make these payments?

By making payments online through MS1STOP.com, you save time and could potentially save money. You avoid the hassle of standing in lines and can pay your bills from anywhere! MS1STOP.com provides access to government 24 hours a day, seven days a week.

My local government does not accept credit card payments. Can I still use a credit card when I make my payment online through MS1STOP.com?

No. We can only accept payments if the government has arranged to accept credit card payments with their bank.

Do I get a notification of each transaction?

Yes. After you complete the online payment forms and receive a real-time authorization message, you will see a printable confirmation page that displays the full transaction record. This is our notification to you of the transaction status and whether it was successful. In addition, you will receive an e-mail notification that the transaction has been processed by MS1STOP.com.

Why do I have three separate charges to my credit card?

Each tax payment you make via MS1Stop will result in three charges to you credit card. One is your tax payment which goes directly to the county. One is the 3% convenience fee that goes to the credit card company for the processing fees. The last is the nominal $2.50 handling fee that goes to MS1Stop to cover handling your transaction.

Why can't I renew my car tag online if it is overdue?

If your car tag is overdue, a late penalty is assessed on your account by the government. This penalty is determined by the government based on several factors and can not be assessed by MS1STOP.com. MS1Stop can not process your payment. Please contact your county tax collector to renew your tag.

How do I obtain a refund or cancel my transaction?

Once you have executed your transaction on the MS1STOP.com web site successfully and you wish to obtain a refund, you must contact your Tax Collector's Office with whom your car tag or property is registered. The Tax Collector has the authority to allow or not allow a refund. Request a refund/cancellation of the transaction from the Tax Collector. Once MS1STOP.com has received confirmation from the Tax Collector's Office to issue a refund, your credit card company should reflect the refund in 5-7 business days from the date that MS1STOP.com issued the refund.